System Administration & Ongoing Improvement.
A subscription that keeps your systems alive and evolving instead of “delivered and forgotten”. We look after everything that’s built — and when a new need or technology appears, we improve what exists and add new modules without a separate “big project”.
What’s included.
- Uptime monitoring and alerts: we learn about problems before your customers do.
- Updates, security, backups — with tested restores.
- Small fixes and improvements to existing systems within the subscription — no separate invoice for every comma.
- New modules as needs appear: a new integration for the bot, a new field or pipeline in the CRM, a new metric on the dashboard.
- A priority Telegram channel with predictable response times.
- A monthly system health review and growth plan.
What working with us looks like.
An audit of what you have: we map what’s running and its condition. We also take over systems built by others.
A support plan: we agree on the subscription scope and priorities.
A monthly cycle: monitoring, updates, improvements — you see the changelog.
Growth: once a quarter we review what to add next as the business grows.
From our track record.
After launching the CRM sync and the email infrastructure we stayed on support: added new fields and dedup rules, extended the sync to new record types, and keep email deliverability healthy — all within the subscription, no separate projects.
What you get.
- D1Living systems instead of “delivered and forgotten”.
- D2A changelog and a monthly report on the state of your systems.
- D3A predictable support budget.
- D4New modules without paying for a “new project from scratch”.
Common questions.
Yes, after an audit. We’ll tell you honestly what can be maintained as is, what should be cleaned up first — and what that would cost.
We’ll estimate it separately. Subscribers get queue priority and a discount, because we already know your systems and don’t spend time diving in from zero.
One month’s notice. All access, code and documentation are already yours — no “lock-in by force”.
Tell us what’s already running — we’ll tell you how to keep it healthy and growing.
We reply within one business day. A written estimate with a fixed price — within 1–2 business days.